FAQ’s

We tailor our service to your needs. This can be the payroll processing, include making the salary/HMRC/pension payments, deal with your auto enrolment requirements, assist in your recruitment, provide your employment contracts and provide HR support.

There are a number of benefits to using our payroll service. These include:-

• Reduced Costs. Maintaining your own payroll software and ensuring proper training for the person responsible for processing it can be very costly. By outsourcing you will only be charged a small amount per employee, which will easily reduce those costs
• Don’t lose payroll knowledge out the door. If your bookkeeper or payroll clerk leave, or go on maternity leave, or even on holiday, you have to find a replacement. Not with an outsourced service
• Free up Valuable resources. Payroll processing takes time, and this time might be better spent on customers or other more essential and important tasks.
• Benefit from outside payroll expertise. Many times complications will occur particularly with sick pay, attachments of earnings, or other adjustments. Rather than having to research and find the answers yourself, you just let the outsourced service look after it
• Keep up to date on technology. Payroll software is upgraded and updated regularly, and when you add in the requirement to transmit information to HMRC over the internet, technology problems can cost in non-productive time.
• Employment Law. We will keep you up to date with employment law updates through our news updates and posts on our website.
• Dealing with HMRC. No one likes dealing with the taxman. Using our payroll service means you don’t have to worry. We can deal directly with HMRC on your behalf for payroll queries.
• Staff confidentiality. By removing confidential staff payroll information, it can remove tensions over pay.
• Sick and Holiday Reports. We can provide reports on staff sickness and holiday records

Our prices start from just £15 per pay run.

For employers with up to 25 staff, examples of our pricing are set out on our pricing page.

For more than 25 staff we offer lower special prices. Please call us on 01309 641222 or complete the enquiry form.

At Highland Payroll Services, we tailor our service to suit the needs of each client.

We will appoint a dedicated account manager. All our team are qualified to deliver the best service to you. We are Associate members of The Chartered Institute of Payroll Professionals (CIPP) who set industry standards. We adhere to the CIPP code of conduct and continually update our knowledge and training.

We combine our professional knowledge and experience to ensure your payroll is processed correctly. We care about delivering the best possible service accurately and on time.

Continuity of your payroll is imperative. At Highland Payroll Services we work with you to ensure a seamless transition.

New clients join us every month so we develop an implementation plan for each business designed to avoid disruption and ensure a smooth changeover. Depending on the size and frequency of your payroll, you can benefit from our outsource payroll service within days of contacting us.

To discuss your payroll requirements contact us today.

At Highland Payroll Services we cater for any size company from one to a few hundred.

Regardless of size, we can offer you a Total Tailored Outsource Payroll Service at a competitive price to suit your business while meeting all your legislative and auditing requirements.

Our team are happy to discuss your needs and create a payroll service especially for you. You pay for what you need and have the flexibility to adapt as your business changes.

Absolutely.

Just because your outsource payroll does not mean you outsource control or responsibility. Once processed, you are asked to check that you or your authorised representative are happy.

We will only accept changes to Payroll with verification from you or your authorised representative.  Your dedicated account manager will work with you, in partnership, to ensure the most efficient outcomes with transparency throughout the process.

As an employer you will need to register with HMRC. Registration involves answering a number of questions about your business structure, so you will need to have certain information.

HMRC will issue you an employer’s starter pack through the post and supply you with your PAYE reference numbers and an Accounts Office Number.

You will require the new employees:

• Full name
• Date of birth
• Home address
• National Insurance Number
• If an employee is a foreign national you should satisfy yourself they have permission to be employed in the United Kingdom. This can be checked by contacting the Department of Work & Pensions for advice.

Once you have this information, we can set up the employee through our Payroll Service using our starter form.

Yes if you are paying yourself a salary.

Directors who are involved in the day-to-day operations of a limited company are seen as employees of that company as well as employers. You will need to register as an employer with HMRC and setup a PAYE system.

Contact us to discuss how you want to operate your payroll, and how much of payroll you want us to deal with. We will request details of your current arrangements and obtain the data.

We will agree a start date – usually within a month.

A dedicated manager of your payroll will be appointed as your contact, and a service level agreement with terms and conditions setting out what you can expect from us are provided.

We have robust measures in place to protect data, and ensure that your payroll is secure.

At all times, Highland Payroll Services complies with Data Protection Act 1984 and the data protection principles set out in the Act, as well as GDPR. All our staff and those with access to data must sign and adhere to our Non Disclosure Agreement. Our qualified and professional staff understand and adhere to all associated confidentiality issues and are issued with System Passwords and Controls to govern the unsolicited use of company information

All our files are backed up daily using a secure off site cloud system, with a further weekly manual back up on site. We have contingency arrangements for a loss of internet connection.

We use a HMRC recognised and compliant software package for payroll.

By taking these steps we have done everything possible to ensure your payroll is processed accurately and on time.

Our office opening hours are Mon – Fri 9am – 5pm.

Call us in working hours or email us at info@highlandpayrollservices.co.uk any time and we will quickly respond.