Frequently Asked Questions

We know payroll can be full of unfamiliar terms and ticking deadlines. That’s why we’ve answered some of the most common questions our clients ask when getting started with Highland Payroll Services.

If there’s something else you’d like to know, we’re always happy to help.

How do I switch to Highland Payroll Services?

It’s straightforward. We manage the full setup and contact your previous provider to ensure a smooth, stress-free transition. There is no disruption to your staff or payroll deadlines.

Are you
HMRC-recognised?

Yes. We are a fully compliant payroll provider, recognised by HMRC, registered with the Chartered Institute of Payroll Professionals, and fully GDPR-compliant.

Do I need payroll if I’m the only director?

Yes. If you run a single-director limited company, we make sure your salary is processed accurately and on time. This includes payslips, Real Time Information submissions, and year-end reports.

What’s included in your monthly payroll service?

Our standard service includes payslip generation, HMRC submissions, auto-enrolment assessments if applicable, year-to-date reporting, and support from your dedicated contact.

Do you work with charities and non-profits?

Yes. In fact, we specialise in supporting charities and community organisations. We understand the reporting, budgeting and compliance requirements that come with running a third-sector organisation.

Can you handle year-end reports like P60s and P11Ds?

Yes. We manage all year-end requirements, including P60s, P11Ds, final FPS and EPS submissions, and Class 1A National Insurance calculations.

How quickly can we get started?

In most cases, we can begin within three to five working days. Once we receive the required information, we confirm a start date and manage everything from there.

How are you different from online payroll software?

We offer a personal service with real people. There are no ticket systems or chatbots. You work with someone who understands your setup and takes care of your payroll properly.

Still have questions?

Speak to someone who understands payroll and your business.

Ready to talk about your setup?

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Add-Ons & Preferences
This optional add-on allows employees to securely view payslips, P60s and personal details online, anytime, anywhere. Please note: this feature is available for a small additional monthly fee.